Privacy Policy

Last Updated: 16 October 2026 Effective Date: 6 November 2026

16 October 2026: Scripter is now called Wattle Scripts, and these documents now name the company that provides it, Wattle Veterinary Health Pty Ltd. Nothing else changed on this date. The changes dated 6 October 2026 still take effect on 6 November 2026.

1. Introduction

Wattle Veterinary Health Pty Ltd (ACN 703 178 063, ABN 64 703 178 063) (“Wattle Veterinary Health”, “we”, “us”, “our”, “Company”) provides Wattle Scripts, formerly called Scripter, and is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our veterinary prescription management platform (“Service”, “Platform”, “Application”) available at app.scripter.au and our free prescription generator tool available at scripter.au/free-prescription-generator.

By using Wattle Scripts, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Service.

1.1 About Wattle Scripts

Wattle Scripts is an Australian-based veterinary prescription management platform designed exclusively for registered veterinarians in Australia. Our Service enables veterinarians to create, manage, and export legally compliant prescriptions while maintaining secure patient and client records.

We offer two ways to use Wattle Scripts:

  1. Full Application (app.scripter.au): A comprehensive prescription management platform requiring account creation, professional verification, and ongoing access to stored prescription records.

  2. Free Prescription Generator (scripter.au/free-prescription-generator): A simplified tool allowing veterinarians to create single prescriptions instantly without creating an account. This tool does NOT store your data on our servers.

1.2 Our Commitment to Privacy

We are committed to:

1.3 Free Prescription Generator - Important Privacy Information

The Free Prescription Generator does NOT store your data:

When you use our free prescription generator tool at scripter.au/free-prescription-generator:

What we DO collect from the free tool:

Important: If you need to retain prescription records for legal compliance, you are responsible for:

For full prescription management with secure cloud storage, automatic record retention, and practice management features, please create an account at app.scripter.au.

2. Information We Collect

Note: This section applies to the full Wattle Scripts application (app.scripter.au) where data is stored on our servers. The free prescription generator (scripter.au/free-prescription-generator) does NOT store any of this information - see Section 1.3 above.

We collect different types of information to provide and improve our Service.

2.1 Information You Provide

When you sign up and use the full application, we collect:

2.2 Information We Collect Automatically

2.3 Cookies and Similar Technologies

We use cookies for essential functionality only:

Authentication Cookies (Required):

Theme Preference (Optional):

Analytics Cookies (Active):

What We Don’t Use:

2.4 Information We Do NOT Collect

3. How We Use Your Information

We collect and use your personal information only for specific, legitimate purposes.

3.1 What We Use It For

We use your information to:

3.2 What We Don’t Do

We do not sell your personal information, share patient or client data with pharmaceutical companies, run targeted advertising, or send marketing emails.

4. How We Share Your Information

We respect your privacy and limit information sharing to only what is necessary.

4.1 Third-Party Service Providers

We share information with the following providers to operate the Service. Data in transit and at rest is encrypted with each provider, and access is limited to what is necessary.

Provider Purpose Data shared Region
Supabase Database, authentication, file storage All user data, prescriptions, verification documents Sydney, Australia
Vercel Web hosting and delivery Access logs, session data Global CDN
Resend Transactional email Email addresses, names, verification status United States
Cloudflare DNS, CDN, DDoS protection IP addresses, DNS queries, HTTP requests Global
Cloudinary Media CDN Media files, access patterns Global
PostHog Product analytics and in-app feedback Page views, feature usage; for authenticated users: user ID, email, name, feedback content United States

PostHog details and the analytics opt-out are described in Section 13.1.

We may disclose your information when required by law or to protect rights:

Legal Obligations:

Protection of Rights:

4.3 Business Transfers

If Wattle Scripts is involved in a merger, acquisition, sale of assets, or bankruptcy:

4.4 Aggregated and Anonymized Data

We may share aggregated, de-identified, or anonymized data that cannot reasonably identify you:

This anonymized data is not subject to this Privacy Policy.

We may share your information for other purposes with your explicit consent, such as:

4.6 What We Do NOT Share

We never share:

5. Data Security

We implement industry-standard security measures to protect your information.

5.1 Technical Security Measures

Encryption:

Access Controls:

Authentication Security:

Infrastructure Security:

5.2 Organizational Security Measures

Access Limitation:

Security Monitoring:

5.3 Your Role in Security

You are responsible for:

5.4 Limitations and Risks

While we implement strong security measures:

5.5 Data Breach Notification

In the event of a data breach that is likely to result in serious harm:

6. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations.

6.1 Active Account Data

While Your Account is Active:

6.2 Prescription Records

Wattle Scripts is not a record-keeping service. Veterinary record-keeping rules require you, as the prescriber, to keep prescription records for the period your state or territory requires, and keeping them is your responsibility.

We keep your prescriptions while your account is open so you can view and download them. When your account is deleted, they are deleted with it (Section 6.3). Download and keep your own copies.

6.3 Account Deletion

Deleting your account yourself is immediate. If you delete your account from the Security tab on your Account page, everything listed below is deleted straight away, and you will not be able to access your account or your prescriptions afterwards. Download your data first.

You can also ask us to delete your account by emailing [email protected], and we may schedule an account for deletion ourselves, for example after a long period of inactivity (Section 6.4).

6.4 Inactive Accounts

Accounts that go unused for an extended period may be archived, and later deleted as described in Section 6.3. We email you before each step. Signing in to an archived account restores it.

6.5 Backup and Disaster Recovery

7. Your Privacy Rights

Under Australian privacy law, you have certain rights regarding your personal information.

7.1 Right to Access

You have the right to:

How to Exercise: Log into your account to view data, or email [email protected] to request a formal data access report.

7.2 Right to Correction

You have the right to:

How to Exercise: Update information via your Account page, or email [email protected] for assistance.

7.3 Right to Deletion (Right to be Forgotten)

You have the right to:

How to Exercise: Use Delete Account on the Security tab of your Account page, which deletes your account immediately, or email [email protected] with your deletion request. For an emailed request, we will verify your identity and delete your account as described in Section 6.3, sooner than 30 days if you ask.

Limitations:

7.4 Right to Data Portability

You have the right to:

Current Limitations:

How to Exercise: Use the export button on individual prescriptions, or email [email protected] to request bulk export assistance.

7.5 Right to Restrict Processing

You have the right to:

How to Exercise: Email [email protected] to discuss your specific concerns.

7.6 Right to Complain

You have the right to:

How to Complain:

  1. Internal Complaint: Email [email protected] with your concerns. We will respond within 30 days.
  2. External Complaint: Contact the OAIC:

7.7 Right to Opt-Out of Communications

You have the right to:

Limitation: You cannot opt out of essential service communications (security alerts, verification status, critical updates) while maintaining an active account.

7.8 Exercising Your Rights

To exercise any privacy rights:

8. International Data Transfers

8.1 Australian Data Storage

Wattle Scripts is based in Australia and stores data primarily in Sydney, Australia.

Primary Database: Our primary Supabase database is located in Sydney, Australia.

Backup Storage: Backup replicas may be stored in Sydney or other Oceania data centers for redundancy and disaster recovery purposes.

8.2 Third-Party Service Providers

Some service providers store or process data outside Australia:

8.3 Data Protection Standards

When data is transferred internationally:

By using Wattle Scripts, you consent to the transfer of your information to third-party service providers who may operate infrastructure outside Australia, subject to appropriate safeguards.

9. Children’s Privacy

9.1 Age Restriction

Wattle Scripts is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

9.2 Parental Notice

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will delete such information.

9.3 Professional Requirement

To use Wattle Scripts, you must be a licensed veterinarian, which requires professional qualifications that are only obtainable by adults.

10. Updates to This Privacy Policy

10.1 Right to Modify

We reserve the right to update this Privacy Policy at any time to reflect:

10.2 Notification of Changes

When we make material changes:

10.3 Acceptance of Changes

Your continued use of the Service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

If you do not agree to the updated Privacy Policy, you must discontinue use of the Service and may request account deletion.

10.4 Version History

We maintain a version history of this Privacy Policy. You may request previous versions by contacting [email protected].

11. Contact Information

For any privacy-related questions, concerns, or requests:

Contact Us:

12. Additional Information for Healthcare Professionals

12.1 Professional Obligations

As a veterinarian, you have independent obligations under:

Your Responsibilities:

Before entering client information into Wattle Scripts:

12.3 Data Processor Role

Wattle Scripts acts as a data processor for patient and client information:

13. Specific Privacy Disclosures

13.1 Analytics and Tracking

We want to be transparent about our analytics practices:

PostHog (active):

What PostHog does NOT capture:

Vercel Analytics (may be used):

General:

13.2 No Marketing or Advertising

13.3 Email Communications

The only emails you will receive:

You will NOT receive:

14. Governing Law

This Privacy Policy is governed by the laws of New South Wales, Australia, and the Commonwealth Privacy Act 1988 (Cth).

Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

Acknowledgment

BY USING WATTLE SCRIPTS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY.